An organization architecture is a model that represents the main components of an organization. The model can be used to assess the impact of change on an organization. For example, if an organization plans to introduce new information technology, the organization architecture can be used to identify which elements of the organization may be affected […]
What Business Are You in?
In an article in the Harvard Business Review Michael Porter and James Heppelmann ask organizations to reflect on the question ‘What business are you in?’
Data Security versus Data Access
Balancing data security versus data access for authorized users is a constant challenge. By increasing the number and range of security checks to authenticate customer access, are organizations making it more difficult for legitimate customers to access their accounts and subtly moving the balance of responsibility for data security to their customers?