The phrase ‘socio-technical’ encapsulates the symbiotic relationship between society (people) and technology, but a socio-technical systems model is needed to understand the relationship.
Donald Norman (1998) advocated the concept of invisible technology, however, as the design of information technology has developed and technology has become invisible, information has also lost is visibility. Action is needed to make information visible in information technology.
Organizations rely on cybersecurity to keep information secure this can detract from the real issue of creating a culture of information responsibility.
Email is perhaps one of the biggest contributing factors to information overload for many people. It has become the standard approach for communication, providing a record that contact was attempted and evidence, though unreliable, of whether the communication was reciprocated. This blog explores unwanted email and how to deal with the information you want or […]
Organizations must respond to changes in their internal and external environment in order to survive. The term ‘morphing organization’ is used to reflect that although the organization changes, some elements of the organization need to remain the same to maintain the organization’s identity. As an organization changes, the context in which information is managed also […]
Information technology provides the means for capturing, storing, processing and retrieving data in information systems. Advances in information technology have continually challenged information systems to explore new ways in which the data captured can be used. The move from improving efficiency of data capture and data storage led to process improvements, improving the effectiveness of […]
Black Country Gifts (www.blackcountrygifts.co.uk) started trading four months ago. The information management in practice series discusses the challenges of managing information on a day-to-day basis in organizations. This blog reflects on the initial stages of setting up the business and the information that Black Country Gifts needs to manage. Starting the Business The business model […]
We focus on backing up data and worry about the threat of data being lost through technical malfunction or data breaches. However, we are storing data but losing information. Changing Technology Google’s vice president recently warned of the danger of losing precious photographs due to the age of changing technology (NewsX, 2015). As new data […]
Information is a resource that organizations use and like other resources, the information needs to be managed. This blog outlines 10 information management functions. Typical definitions of information management refer to information management as managing the processes that affect information through the information life cycle. Information management problems can occur at any stage in the […]
Retailers have information systems in place to capture and analyse data about our shopping purchases, however, Ken Davies (2015) reporting from the Omnichannel Summit, announced that “80% of shoppers leave a bricks and mortar retail outlet without buying anything”. Retailers therefore need information systems to capture data about the times when we go into a […]